Hi! I am Susan Marteeny. I have been a travel advisor since 2005. I unofficially worked as a travel agent for years for friends, family and former employers before making the leap into the exciting world of travel.
I am a CLIA, Cruise Lines International Association certified Elite Cruise Counsellor (ECC) as of 2017, having previously received certifications as an Accredited Cruise Counsellor (ACC) in 2008 and a Master Cruise Counsellor (MCC) in 2013. In 2017, I began training in the First Class of The Travel Professional Academy.
I am a Certified Travel Associate (CTA), having earned my designation from The Travel Institute, the oldest and most respected non-profit certification organization in the travel industry. These credentials require that I have at least 18 months of travel industry work experience, completed rigorous certification and testing, and continue to fulfill stringent education credit requirements each year. Much like an accountant or doctor with their respective credentials, my CTA designation means that I am committed to upholding the highest standards of my profession while providing expert advice to my customers.
I have always loved to travel and enjoy helping others do the same. I can assist you in booking all types of travel, although Cruises and European custom trips are my specialty. I offer honeymoon registries and love to book groups. Allow me to be your personal travel agent, I will arrange all your travel needs.
As a travel professional, I have one goal: to make sure my clients enjoy the vacation of their dreams without any problems or issues along the way.
My extensive training and professional experience allows me to create itineraries that are sure to amaze, and keep my clients coming back to book their next big adventure.
I specialize in-
- Cruises within the Caribbean, Alaska, Hawaii and Europe
- River Cruises in Europe
- Designing specialised land tours throughout Europe
- Destination holidays to Ireland, Iceland, Alaska, Aruba, Hawaii, the Cayman Islands, Curacao, St.Kitts, St. Maarten, St.Thomas, Mexico, Dominican Republic and more.
I participate in weekly webinars and training sessions that allow me to hone my skills, learn the latest advancements in the industry and enjoy first-hand experience with the most recent technology.
I am certified with several of the most popular resort and cruise brands, including -
- Sandals and Beaches
- Royal Caribbean Cruise Lines
- Carnival Cruise Lines
- Norwegian Cruise Lines
- Celebrity Cruise Lines
The best part of having a travel agent is knowing that someone is there to handle any issues and problems that might arise. I love to tell my clients that I will take care of the problems that they don't even know they have. I want you to worry about having fun and making memories — leave the hard work up to me!
Allow me to help you plan your trip, and let me provide you with support, help and resources throughout the entire process.
I can't wait to get started on your next exciting vacation!